The Program Participant's manual (90 pages) is for use in programs for International Students.

Key Benefits

• To help participants understand the underlying principles, goals and delivery format of the program.
• To help trainers be effective by providing material that will be useful before, during and after each session.
• To be attractive and user-friendly through the use of a simple structure, layout and clear icons.
  

Three Parts

Part 1:    What is the ExcelL Intercultural Skills Program?

Part 2:    Skills for Success.  This section describes some important standards of group behaviour and provides guidlines about how to give and receive effective feedback.  It outlines nine steps for managing anxiety, and guidlines for learning from others.

Part 3:    Self-study material and Session Worksheets.

• Pre-session self-study material
• Cultural map notes
• Contracting for success
• Looking Back - Moving Forward

Contact Us  Tell us what you would like to know about the program or any feedback you would like to provide.